FREE SHIPPING!
Orders Over $150 that ship via UPS in the USA
(Excludes AK and HI)
Click Here For More Info
Orders Over $150 that ship via UPS in the USA
(Excludes AK and HI)
Click Here For More Info
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Answers | |
1. | Yes. Our shopping cart processes all the information by using the latest security technology: SSL 128-bit encryption. |
2. | Yes, your personal information is securely stored in our Ecommerce database with the same SSL 128-bit encryption. You have the option to make this information available for future orders when logging in, so that you do not have to type it again when you come back and shop from us. |
3. | Absolutely not: We do not sell, trade, or share any of your information with anyone under any circumstances. Click here to review our Privacy Policy. |
4. | Credit cards are charged at the time of the order, before the order is shipped out. You will receive notification by e-mail if the payment was not approved. |
5. | To pay with a check, choose the "church check" payment method from the payment method drop-down box on the checkout page. Once you submit the order, you will be emailed a copy of the order. Write your order # on your check and mail it to us at PO Box 915 Point Clear, AL 36564. We do not process your order until the check is received. |
6. | At this time, we do not have on-line order tracking. Please "reply" to your order confirmation email as it will have your Order# and make it easy for us to check on your order and reply to you. |
7. | If you forgot your password, you can retrieve it by clicking on the Forgot Password link on the Order Status page or during the checkout process while placing a new order. |
8. | Our return policy is available on the Terms of Sale agreement. |
9. | There are various ways of finding a product. You can browse our online store through categories by clicking on the main menu button links to find what you are looking for, you can also click on 'Search' and type a search term related to what you are looking for and all corresponding results will be displayed. |
10. | There are links and buttons on the site to get you where you want to go. Products are available from the main menu and under the "Products" button link, you can also view informational web pages that we have set up so you can get some information on our company and our products. |
11. | Information about Southeast Church Supply is available on the About Us page. |
12. |
Our hours are M-F 8am to 5pm CST Phone 800-942-7327 Fax 800-780-2568 or email us. Our mailing address is Southeast Church Supply, Drawer 915, Point Clear, Alabama 36564 |
13 | Some products, mainly candles & other supply items may be picked up at our warehouse. Many items, however, ship to you straight from the factory. If you want to pick up your order please indicate so in the comments section of your order & we will let you know if your product is available for pick up. |
14 | We sell to churches, schools, businesses, governments & public or private institutions. We do not sell to private individuals. Because of the religious nature of most of the products we sell, we respectfully ask that products be used for their intended purpose. As an example, we do not sell clergy shirts for use as Halloween costumes or to people intending to mock the priesthood. WE DO NOT SELL OR SHIP INTERNATIONALLY OR TO US TERRITORIES |
15 | It depends on the item & the order size. Please call or e-mail for volume purchases over $5,000.00 |
16 | Please call us for rush delivery options. Many items are available for next day delivery but some items require up to 4 weeks lead time. |
17 | We have a $45 Minimum Order. You can increase your order to $45 using SKU# VOM (type in search box) in increments of $1. This will add a donation to assist persecuted Christians and their families. |
18 | We collect Sales Tax on Orders Shipped within the Alabama. As of 2021, we do not meet the requirements to collect sales tax from churches in other states. If you are not located in Alabama, we will not collect sales tax. Depending on your state, you may be obligated to remit sales tax to your state on non tax-exempt purchases. If you are unsure, you can check your state's Secretary of State website. |